Cancellation and Refund Policy
Effective Date: 19-01-2025
At [Fashion Fusion], we are committed to ensuring customer satisfaction. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are processed. By using our services, you agree to these terms.
1. Cancellation Policy
1.1 Service Cancellation
You may request to cancel your subscription or service at any time by contacting our support team via [insert contact details] or through your account dashboard.
1.2 Notice Period
For cancellations, we require a [number of days] notice prior to the next billing cycle. If a cancellation request is made after this period, the cancellation will be effective from the next billing cycle.
1.3 Non-Cancellable Services
Certain services, such as one-time purchases or custom orders, may not be eligible for cancellation. These will be clearly indicated at the time of purchase.
2. Refund Policy
2.1 Eligibility for Refunds
Refunds may be issued under the following circumstances:
- If the service provided does not match the description or agreed terms.
- If technical issues on our end prevent you from accessing or using the service.
- If you cancel within the refund eligibility window for specific services (e.g., a 30-day money-back guarantee).
2.2 Non-Refundable Items
The following items are non-refundable:
- Services or subscriptions that have been fully rendered.
- Fees for add-ons, custom services, or third-party integrations.
- Payments made beyond the refund eligibility period.
2.3 Process for Requesting a Refund
To request a refund, please contact our support team at [insert contact email or phone number] with your order details and reason for the refund request. Refunds will be processed within 7 business days after approval.
3. Disputes and Resolution
If you have any concerns or disputes regarding cancellations or refunds, we encourage you to reach out to us directly at [insert contact details]. We are committed to resolving issues promptly and fairly.
4. Changes to This Policy
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
Contact Us
For questions or concerns about this policy, please contact us at:
- Email: ryu31856@gmail.com
- Phone: 8448467381
- Address: 683-A, Gali NO-1 , Sai Nagar Meethapur Extension Badarpur Border New Delhi 110044.
Thank you for choosing [Your Company/Website Name]. We value your trust and strive to provide excellent service.